Wondering if Cloud Observability is down? Check status.lightstep.com.
If you are having trouble getting data into Cloud Observability, the Customer Success team will need some info to start the troubleshooting process.
verbositylevel on your tracers to the maximum level for debugging output.
collector_dump.tar) from the Satellite Diagnostics page. Include the diagnostics bundle with your support request.
/var/log/syslog(on Docker and Debian)
Updated Nov 28, 2022