Learn how to create and delete users in Cloud Observability. You can also change a user’s password and set a default project for new users.

Create users

Before you begin

The steps below are intended for setups without Just-in-Time (JIT) provisioning. If you’re using JIT provisioning, it automatically creates new users for you.

See Plan your workflow for more information about user-and-role-management setups.

Permissions required: Administration permissions

Procedure

  • Follow these steps to create a user in the Cloud Observability UI:

    1. In Cloud Observability, select Settings > User management > Users.
    2. Select Add new user and select Add SSO User or Add username/password user.
    3. Fill out the new user panel and select Invite user:
      • New username/password users receive an email asking them to set their password.
      • New single sign-on (SSO) users can now log in to Cloud Observability with their Identity Provider (IdP) credentials.

    The user appears on the Users page, and the table shows their login type and last login information.

  • To create users with the Cloud Observability API, see the Users API documentation.

Change user passwords

Before you begin

The steps below are intended for users without SSO. If you’re using SSO, update your IdP password. See Plan your workflow for more information about user-and-role-management setups.

Permissions required: None

Procedure

Follow these steps to change your password:

  1. In Cloud Observability, select Personal settings > General preferences.
  2. In the Change password section, enter your current password, and then enter and verify the new password.
  3. Select Save changes to finish changing your password. You can now log in with your new password.

Delete users

Before you begin

The steps below are intended for setups without Just-in-Time (JIT) provisioning. If you’re using JIT provisioning, it works with your IdP to delete users for you.

See Plan your workflow for more information about user-and-role-management setups.

Permissions required: Administration permissions

Procedure

  • Follow these steps to delete users:

    1. In Cloud Observability, select Settings > User management > Users.

    2. On the Users page:

      • Delete a single user by finding the user, selecting ⋮ > Delete user, and selecting Confirm in the dialog.
      • Delete users in bulk by selecting them, selecting Delete selected users, and selecting Confirm in the dialog.

    Cloud Observability displays <email> deleted from <organization> and returns to the Users page.

  • To delete users with the Cloud Observability API, see the Users API documentation.

Set a default project for new users

Before you begin

Follow the steps below to customize the Cloud Observability experience for new users. Choose the project they see when they log in for the first time. This section is intended for setups without SAML group mapping.

If you don’t customize this setting, first-time users see either the project that comes first alphabetically or a project with prod in its name. Organization Restricted Members view the first project they have access to alphabetically.

Permissions required: Administration permissions

Procedure

Follow these steps to customize the default project for new users:

  1. In Cloud Observability, select Settings > User management > Additional settings.
  2. In the Default project section, select the drop-down and select your project.

Cloud Observability displays <Organization name> default project updated. Users now see that default project when they first log in to Cloud Observability. For all subsequent logins, users see the project they last visited.

See also

User and role management

Plan your workflow

Manage roles

Updated Dec 9, 2024