Learning Path

Resolve an Incident

Use Lightstep to quickly create a hypothesis about the root cause of a performance incident.

Total time:
Robin Whitmore
Updated 01 Oct 2019
Start

Introduction

Learn how to use Lightstep for root cause analysis

1
10 mins

Step 1: Investigate the Issue

Use Explorer to run a query to see where performance is slow

2
10 mins

Step 2: Reach a Hypothesis

Use Correlations to find common attributes that are affected by latency.

3
5 mins

Step 3: Verify the Hypothesis

View a trace to verify your assumption using data sent in context from the spans.

4
5 mins

Step 4: Share Your Findings

Share complete trace information on Slack with your team.

5
5 mins

Step 5: Create Monitors and Alerts

Create a Stream to monitor the service, create a Slack Alert to notify team if performance degrades, and create a dashboard to monitor multiple Streams.

End

Finished!

End of Learning Path