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Learning Path

Improve Your Incident Response Flow

Learn how to improve your incident response capabilities using high-cardinality attributes in your instrumentation, creating alerts, and configuring Workflow Links.

Monitoring Root Cause Analysis Get Started Admin
Total time:
Robin Whitmore
Updated Feb 25, 2020
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Introduction

Learn how to configure Lightstep to make your incident response flow more efficient.

1
3 mins

Use Attributes for Fast Incident Response

LightStep uses the OpenTelemetry attributes (called tags in OpenTracing) in your instrumentation to enhance context and group and filter span data by attribute values. Creating attributes that represent important business functions mean you can quickly see when high-value areas are impacted.

2
3 mins

Create Alerts and Send them to Slack

Create alerts in LightStep and integrate with Slack to have your on-call team notified whenever SLO thresholds are breached. Notifications contain links back into Lightstep so users begin an investigation.

3
4 mins

Create Workflow Links for On-Call Teams

Add links in LightStep to information your on-call team needs when resolving incidents, like playbook pages, Git repos, or even Slack channels.

4
2 mins

See It in Lightstep

See how the additions you've made to LightStep are actually used by the LightStep on-call team to resolve an incident.

End

Finished!

End of Learning Path