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• About the EU data center

  Learn how to work in Cloud Observability using the EU data center.

• Appearance

  Personalize your Cloud Observability experience.

• Billing

  Learn about Cloud Observability billing.

• Control costs with ingestion rules

  Create ingestion rules to manage and lower Cloud Observability metric costs.

• Create and manage API keys

  Authenticate and authorize users or tools to Cloud Observability APIs.

• Create and manage Satellite keys

  Microsatellites require keys to authenticate and communicate with Cloud Observability. You need to create a Satellite key when you install and configure Microsatellites.

• Create billing alerts

  Create alerts help you stay within your billing limits.

• Create billing dashboards

  Create dashboards to monitor your {{site.name}} billing.

• Data management

  Manage logs, metrics, and traces at a high level.

• Data security

  Security teams commonly have questions about running Cloud Observability as part of their production environment. This document summarizes how you can categorize and evaluate Cloud Observability from a security perspective.

• Manage access tokens

  Let tools send data to Cloud Observability projects.

• Manage emails

  Cloud Observability automatically determines how well your services are instrumented and performing, and sends email notifications that let you know how you're doing.

• Manage metric details

  View and edit metric details to better understand and interpret data.

• Manage projects

  You can have several projects in Cloud Observability. For example, you might have one project for your development environment and one for production. Or you may have projects for different areas of your application while they're in development.

• Manage users and roles

  Add and delete users in Cloud Observability, and manage user access with role-based access control (RBAC).

• Map SAML attributes to roles

  Centralize user management in your identity provider.

• Measure your instrumentation quality

  The span data that you view and use in Cloud Observability for observability into your system depends on the quality of your tracing instrumentation. Cloud Observability analyzes the instrumentation on your services and determines how you can improve it to make Cloud Observability work even better for you.

• Monitor Collector health

  Monitor your OpenTelemetry Collectors.

• Monitor usage

  Learn how to monitor your Cloud Observability usage.

• Personal settings

  Customize your Cloud Observability experience with personalized settings.

• Pre-built dashboards

  Use Cloud Observability's Terraform provider for pre-built dashboards.

• Project management

  Create, delete, and set project landing pages.

• Rehydrate logs

  Explore older logs by moving them from cold to hot storage.

• Roles and permissions

  Manage user access with Cloud Observability's roles and permissions.

• Security and support

  Learn about Cloud Observability security and get the most out of Customer Success.

• Set Slack preview preferences

  When you integrate Cloud Observability with Slack, you can copy a link to a specific Explorer query or Trace View page, post it into any Slack channel in your workspace, and all the pertinent info from that page displays in the Slack channel.

• Set personal landing pages

  Set a personal landing page for Cloud Observability.

• Set project landing pages

  Set a custom landing page for Cloud Observability for all project users.

• Set span retention policies

  Cloud Observability allows you to configure the amount of time your data is stored to match your company's data rentention policy.

• Set time zones

  Configure Cloud Observability to use your local timezone

• Set up JIT provisioning

  Configure Just-in-Time (JIT) provisioning to automate user creation in Cloud Observability.

• Set up SSO

  Let Identity Providers (IdPs) authenticate users.

• Settings

  Manage organizational settings, including billing, data retention, projects, and users.

• Technology recommendations

  Platforms, frameworks, and components that work best with ServiceNow Cloud Observability.

• Tokens and keys

  Manage access to Cloud Observability with tokens and keys.

• Understand data retention in Cloud Observability

  Learn how Cloud Observability retains data and about the retention periods for logs, metrics, and traces.

• Use dark mode

  You can set Cloud Observability to dark mode

• User and role management

  Learn ways to manage users and roles in Cloud Observability.