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Admin

• Account management

  Use the Account management page to work with account-level management tasks

• Billing

  Learn about Cloud Observability billing.

• Control costs with ingestion rules

  Create ingestion rules to manage and lower Cloud Observability metric costs.

• Create and manage API keys

  Authenticate and authorize users or tools to Cloud Observability APIs.

• Create and manage Satellite keys

  Microsatellites require keys to authenticate and communicate with Cloud Observability. You need to create a Satellite key when you install and configure Microsatellites.

• Create and manage access tokens

  Let tools send data to Cloud Observability projects.

• Create billing alerts

  Create alerts help you stay within your billing limits.

• Create billing dashboards

  Create dashboards to monitor your {{site.name}} billing.

• Create projects for your environments

  You can have several projects in Cloud Observability. For example, you might have one project for your development environment and one for production. Or you may have projects for different areas of your application while they're in development.

• Data security in Cloud Observability

  Security teams commonly have questions about running Cloud Observability as part of their production environment. This document summarizes how you can categorize and evaluate Cloud Observability from a security perspective.

• Manage email notifications

  Cloud Observability automatically determines how well your services are instrumented and performing, and sends email notifications that let you know how you're doing.

• Manage users and roles

  Add and delete users in Cloud Observability, and manage user access with role-based access control (RBAC).

• Measure your instrumentation quality

  The span data that you view and use in Cloud Observability for observability into your system depends on the quality of your tracing instrumentation. Cloud Observability analyzes the instrumentation on your services and determines how you can improve it to make Cloud Observability work even better for you.

• Monitor usage

  Learn how to monitor your Cloud Observability usage.

• Monitor your account's seats and services usage

  Cloud Observability's pricing plan is based on seats and services. You can monitor the number of seats and services currently in use.

• Personal settings

  See the personal settings that you can configure to affect only your view of Cloud Observability.

• Post previews to Slack

  When you integrate Cloud Observability with Slack, you can copy a link to a specific Explorer query or Trace View page, post it into any Slack channel in your workspace, and all the pertinent info from that page displays in the Slack channel.

• Project settings

  Use the Project settings page to work with project-level management tasks

• Rehydrate logs

  Explore older logs by moving them from cold to hot storage.

• Roles and permissions

  Manage user access with Cloud Observability's roles and permissions.

• Set a personal landing page

  Set a personal landing page for Cloud Observability.

• Set a project landing page

  Set a custom landing page for Cloud Observability for all project users.

• Set up JIT provisioning

  Configure Just-in-Time (JIT) provisioning to automate user creation in Cloud Observability.

• Set up SSO

  Let Identity Providers (IdPs) authenticate users

• Set your span data retention policy

  Cloud Observability allows you to configure the amount of time your data is stored to match your company's data rentention policy.

• Set your time zone

  Configure Cloud Observability to use your local timezone

• Technology recommendations

  Platforms, frameworks, and components that work best with ServiceNow Cloud Observability

• Understand data retention in Cloud Observability

  Learn how Cloud Observability retains data and about the retention periods for logs, metrics, and traces.

• Use dark mode

  You can set Cloud Observability to dark mode

• User and role management

  Learn ways to manage users and roles in Cloud Observability.

• View and manage metric details

  You can edit the metadata associated with metrics reporting to your Cloud Observability project.